Privacy Policy
Your privacy matters to us at Pantaleone Tierros
1 Who We Are and What This Policy Covers
Pantaleone Tierros operates as an investment education company based in Cork, Ireland. We're passionate about helping people develop a stronger investment mindset through practical learning experiences. This privacy policy explains how we collect, use, and protect your personal information when you interact with our services, website, or educational programs.
When we say "we," "us," or "our," we're referring to Pantaleone Tierros Limited. When we say "you" or "your," we mean anyone who uses our website, signs up for our programs, or interacts with our services in any way. This policy applies to all our educational offerings and digital platforms.
2 Information We Collect
We collect information that helps us provide better educational experiences and communicate effectively with our community. Here's what we typically gather and why it matters:
Contact Details
Name, email address, phone number for program communications
Educational Background
Investment experience level and learning goals
Program Interactions
Course progress, participation in discussions, feedback
Website Usage
Pages visited, time spent, device information
We only collect information that's genuinely useful for delivering our educational services. For instance, knowing your current investment knowledge helps us recommend appropriate learning paths. We never collect sensitive financial data like account numbers or specific investment holdings.
3 How We Use Your Information
Your information serves specific purposes that directly benefit your learning experience. We use what you share with us to personalize educational content, send program updates, and improve our teaching methods based on what works best for our students.
- Delivering educational content and program materials
- Sending course updates, schedule changes, and important announcements
- Personalizing learning recommendations based on your progress
- Analyzing program effectiveness to improve future offerings
- Responding to your questions and providing customer support
We don't use your information for unrelated marketing purposes or share it with third parties for their promotional activities. Our focus remains on education and building a supportive learning community.
4 Your Rights Under Irish and EU Law
As an Irish company operating under GDPR, we recognize your fundamental rights regarding personal data. You have significant control over how we handle your information, and we've made it straightforward to exercise these rights.
- Access: Request a copy of all personal data we hold about you, including how we obtained it and how we use it
- Rectification: Ask us to correct any inaccurate or incomplete personal information
- Erasure: Request deletion of your personal data when it's no longer necessary for our educational services
- Portability: Receive your personal data in a structured, machine-readable format
- Restriction: Limit how we process your data in specific circumstances
- Objection: Object to processing based on legitimate interests or for direct marketing
- Withdraw Consent: Remove consent for any processing that requires your explicit agreement
To exercise any of these rights, simply contact us using the details provided below. We'll respond within one month and won't charge fees unless your request is clearly excessive or repetitive.
5 Data Security and Protection Measures
Protecting your information is a responsibility we take seriously. We've implemented multiple layers of security to prevent unauthorized access, alteration, or disclosure of your personal data.
Technical Safeguards
SSL encryption for all data transmission, secure servers with regular security updates, and restricted database access with authentication protocols.
Physical Security
Locked servers in secure facilities, limited physical access to systems, and environmental monitoring for our IT infrastructure.
Administrative Controls
Staff training on data protection, regular security audits, and clear procedures for handling personal information.
Access Management
Role-based access controls, regular review of user permissions, and immediate revocation of access when no longer needed.
While we maintain robust security measures, we also encourage you to protect your account credentials and notify us immediately if you suspect any unauthorized access to your information.
6 Data Retention and Deletion
We keep your information only as long as necessary to fulfill the purposes outlined in this policy or as required by Irish law. Different types of data have different retention periods based on their purpose and legal requirements.
When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion in most cases, though we may need to retain certain records to comply with legal obligations or resolve disputes.
GDPR Compliance and Data Transfers
As an Irish company, we operate under the General Data Protection Regulation (GDPR) and Ireland's Data Protection Acts. Our primary data processing occurs within the European Economic Area, ensuring the highest level of data protection.
When we occasionally use services outside the EEA (such as certain cloud providers), we ensure adequate protection through EU-approved mechanisms like Standard Contractual Clauses or adequacy decisions. We never transfer personal data to countries without appropriate safeguards.
7 Cookies and Website Analytics
Our website uses cookies to improve your browsing experience and help us understand how people interact with our content. We use both essential cookies that are necessary for the site to function and optional cookies that enhance functionality and provide analytics insights.
Essential cookies handle things like keeping you logged into your account and remembering your preferences. Optional cookies help us see which pages are most helpful and identify areas where we can improve the user experience. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect site functionality.
8 Third-Party Services and Data Sharing
We work with carefully selected service providers to deliver our educational programs effectively. This includes email service providers, video hosting platforms, and payment processors. We only share information necessary for these services to function and require them to maintain appropriate data protection standards.
We never sell personal information to third parties or allow them to use your data for their own marketing purposes. Any data sharing is strictly controlled through contracts that require service providers to protect your information and delete it when no longer needed.
9 Changes to This Privacy Policy
We review this privacy policy regularly to ensure it remains current with our practices and legal requirements. When we make significant changes, we'll notify you through email or prominent website notices before the changes take effect.
Changes to data collection practices • New uses of personal information • Updates to your rights or our contact information • Modified retention periods or security measures
Minor updates like clarifications or formatting changes may be made without notice, but we'll always update the "Last Updated" date at the top of this policy.
Contact Us About Privacy
Pantaleone Tierros
Unit 2D, Dosco Industrial Estate
S Douglas Rd, Ballinlough
Cork, Ireland
Email: [email protected]
Phone: +353877933505
For privacy-specific inquiries, please include "Privacy Policy" in your subject line to ensure prompt attention from our data protection team.